Terms of use

Purpose

Umrah Fly is a free travel comparison service specialised in trips to Saudi Arabia for Umrah: flights, hotels and car rental.

A comparison service, not a seller

Umrah Fly sells no ticket, no hotel night and no travel service, and collects no payment. When you follow a link to a partner, booking and payment take place with the partner, on its own site.

The travel contract is concluded exclusively between you and the partner: the partner's terms (price, cancellation, change, liability) alone govern that relationship.

User account

The account is optional and free. It gives access to favourite hotels, the hotel comparator, 'my trip' (entirely manual entry of your dates and places) and the 'Rites of Umrah' module.

No payment data is requested or stored. You can export your data (JSON format) and delete your account at any time from the account area.

Indicative prices

Prices displayed on Umrah Fly are indicative prices, recorded at the date shown. The applicable price is the one shown by the partner at the time of booking: always check it with the partner before concluding.

Affiliate remuneration

Umrah Fly is remunerated through affiliate commissions paid by the Travelpayouts network and its partners when you complete a booking after being redirected from the site. This remuneration costs you nothing extra.

The details of the model and its influence on ranking are set out on the Transparency page, linked in the footer of every page.

Religious content for information

The 'Rites of Umrah' module, open to everyone, is licensed documentary content.

The 'Rites of Umrah' module reproduces, with the publisher's permission, excerpts from the book Les rites du Pèlerinage et de la 'Umra by shaykh Muhammad Nâssir ad-Dîn Al-Albânî (Maktabat Al-Maaref ed.). This content is provided for documentary purposes. Umrah Fly is a travel comparison service: it delivers no religious opinion, settles no matter of worship practice and refers the user to qualified persons. Any reproduction of these excerpts outside the site is prohibited.

Intellectual property

The texts, interface and Umrah Fly logo are protected. The excerpts of the book quoted in the rites module remain the property of their rights holders. Any reuse without permission is prohibited.

Liability and applicable law

Umrah Fly endeavours to display accurate information but guarantees neither the availability nor the final price of offers, which are the partners' responsibility. Umrah Fly is not a party to contracts concluded with partners and is not liable for their performance (delays, cancellations, services).

As the site addresses a European audience, these terms are subject to the mandatory consumer-protection rules applicable to that audience. They may be updated; the date of the last update appears at the bottom of the page.

Review management

Only the customer of a completed guide service can leave a review, between J+1 and J+90, with a whole-number rating from 1 to 5 and an optional comment of up to 1,000 characters. Only one review is accepted per service.

Every review is published immediately with the label “Review from a customer who booked”. The guide can publish one public response and edit it. Administrators can hide or restore a review with a dated, audited reason; hidden reviews are removed from the public profile and excluded from ratings and ranking.